Jolanda Lamboo

Day 1 | 1st April

How can you unify all of your channels to ensure that brand identity and customer satisfaction are prioritised at every touchpoint?
What metrics and insights can be used to assess and adapt to cross-channel customer behaviours across different demographics?
How can you align internal teams and break down departmental silos to embrace a company-wide omnichannel strategy?

Check out the incredible speaker line-up to see who will be joining Jolanda.